Gershwin Exeter
Vice President of Global Services, Thrasio
We’re Not A Vendor
(case studies)
Case Studies: Peak Experiences
Why Get Outfitted?
Map the solutions most essential to impactful CX.
Find Your Way »
Avoid wandering in the wilderness of technology sales.
Learn How »
Take the path toward technology integration.
Start Today »
Making the Case for CX Investment
What blocks your company from taking CX to the next level? Cost? Time? Other priorities? The real obstacle may be persuading the C-suite to make the necessary investment. This executive report helps you break through.
Get Provisions for Your CX Journey
Sign up to get stories and insights plus invitations to special events.
Discover New Paths with Fellow CX Travelers
Turn here for help navigating the trends, strategies, and technologies that enable successful customer experiences.
A Bright Idea
Reduce agent turnover in the contact center, drive faster ramp-up times, and lower training costs with Bright.
Finally, a BPO You Can Count On
Imagine a BPO that uses skilled gig workers and AI to provide on-demand, scalable CX at 25-55% lower cost.
Outfitted for Transformative CX
Our solutions are making an impact at these and other companies.
CX Basecamp: Prepare for New Heights
Customers want easy interactions. Don’t expect them to scale a mountain. That’s your job — to climb higher and make the experience seamless and satisfying. So you’ve got to prepare for the ascent. Get started today at our online learning platform.